Last updated: May 2026 | By the CriticalAI Review Team
Delete OurDream AI Account 2026: The Honest Cancellation Experience
The honest warning before anything else: if you delete your OurDream AI account before cancelling your subscription, you may continue being charged for a platform you can no longer access. This is the most common mistake users make during the exit process. Cancel first. Delete second. Here's exactly how.
Step 1: Cancel Your Subscription First
This step is mandatory before deletion if you have an active subscription.
Three methods — use whichever matches how you originally subscribed:
Method 1: Website (for subscriptions purchased on ourdream.ai):
- Log into ourdream.ai
- Go to Profile > Account Settings (or Subscription)
- Click "Cancel Subscription"
- Confirm cancellation
Method 2: iOS App Store (if subscribed through the iPhone app):
Go to iPhone Settings > [Your Apple ID Name] > Subscriptions > Our dream: AI Companion > Cancel Subscription
Method 3: Google Play (if subscribed through the Android app):
Open Google Play > Account icon > Payments & subscriptions > Subscriptions > OurDream: AI Companion > Cancel
Method 4: Email (if the above options aren't accessible):
Contact [email protected] — state your account email and request cancellation. Response time is typically 24-48 hours.
After cancellation: Your access continues until your billing period ends. DreamCoins remain usable during this window. No further charges are scheduled.
Step 2: Delete Your Account
Execute this only after confirming your subscription is cancelled:
- Log into ourdream.ai
- Go to Profile > Account Settings
- Scroll to "Danger Zone"
- Click "Delete Account"
- Confirm the action (usually requires password re-entry)
This is permanent and irreversible. Everything goes: account credentials, all characters, conversation history, DreamCoin balance, saved media.
The Honest Warnings
Warning 1 — Critical ordering: If your subscription billing method is still active when you delete, the payment processor may continue recurring charges against the payment method even though the account no longer exists. Always cancel before deleting.
Warning 2 — No recovery: OurDream AI does not restore deleted accounts. If you're uncertain, cancel the subscription and keep the free account instead of deleting.
Warning 3 — DreamCoin loss: Any remaining DreamCoins (OurDream AI's in-app virtual currency) are permanently lost upon account deletion. Spend them before deleting, or accept the loss.
Warning 4 — No refunds: If you're deleting because you're dissatisfied, OurDream AI does not provide refunds. Access continues to the billing period end after cancellation, but no cash comes back.
Frequently Asked Questions
Primary method: ourdream.ai > Profile > Account Settings > Cancel Subscription > Confirm. If you subscribed through an app store, cancel through that app store's subscription management. Email [email protected] as a backup option.
No. OurDream AI has no prorated refund policy. Paid access continues until the billing period ends after cancellation, then stops. If you cancel mid-month, you get access for the remainder of that paid month.
Cancel subscription first, then: ourdream.ai > Profile > Danger Zone > Delete Account > Confirm. Permanent, immediate, irreversible.
Coins remain accessible until your paid period ends after subscription cancellation. When the subscription period expires or when you delete your account, all remaining DreamCoins are permanently lost.
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